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Account Management

Every Hart client has a dedicated Account Manager.  The Account Manager is a very central figure in our organization - acting as the client’s liaison and advocate within Hart Systems, and coordinating all of the company’s activities to make sure that their client’s needs are met.

 

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Hart Account Managers
From the initial design of the inventory system, to the client’s first use, to every inventory activity thereafter – your Account Manager is involved in every step.  In this way, he/she is intimately familiar with your specific requirements and procedures.

 

The assignment of Account Managers is very carefully coordinated to ensure that every client receives the highest level of personalized attention for their scheduled inventory activities. In addition, every client also has an alternate Account Manager.  The alternate works closely with the primary Account Manager, and can step in easily if the primary Account Manager is sick or otherwise unavailable.

 

All of the Account Managers report to the Director of Client Services, Jim Riepe, who himself has over 25 years of experience at Hart.

 
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