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SENIOR MANAGEMENT BIOS
Harvey Goldsmith, Chairman, CEO
Harvey Goldsmith founded Hart Systems, Inc. in 1964.
Through the 1970's and 1980's Hart Systems was the largest inventory sheet keypunch service in the country.
With the growing use of bar codes in the retail community during the 1980's, Harvey converted the business from sheet processing to bar code scanning, and introduced the Hart 3H Inventory Scanning System in 1990.
Since then, Harvey has led the company to its current position as the largest rental supplier of bar code scanning equipment and customized software to the retail community.
Jared Goldsmith, President, COO
After many years of working at Hart Systems after school and during the summers ("growing up in the inventory business"), Jared officially joined Hart full-time in 1996. Jared has held many positions throughout the organization, beginning his career in Client Services - as a Customer Support Representative, then an Account Manager and finally Client Service Manager, where he supervised the Account Manager team and was closely involved with all of Hart's clients on a daily basis.
Jared then focused his efforts on sales as a successful Business Development Executive, and was promoted VP Sales & Client Services. In September 2005, he was appointed President & COO.
Jared's understanding of the business, and his intense focus on customer satisfaction and continuous process improvement, continue to help him position Hart for the future.
Bob Farina, EVP Business Development
Bob Farina joined Hart Systems in April 1994 as VP Sales & Client Services, and from 2000 to 2005, Bob was President of the company. Prior to coming to Hart, Bob enjoyed a 30-year career with Bloomingdale's Department Stores in New York where he held VP positions in distribution, store operations, customer service and loss prevention.
Since joining Hart, he has helped many of the largest retailers in the US make the conversion from taking physical inventories using outside service companies to taking a self-scanned inventory with Hart. In his role as EVP of Business Development, Bob continues to dedicate his efforts towards that goal.
Ruben Matos, VP Customer Service & Operations
Ruben began his career at Hart in 1980 as an Account Manager, and his management knowledge and skills were soon evident. Ruben was promoted to Operations Manager in the mid 1980s and was instrumental in positioning Hart as one of the largest keying services in the country.
He has held many management positions over the years, from Manager of Data Control and Balancing to Director of Operations, to his current position as Vice President Customer Support & Operations.
His current role at Hart blends his expertise in our inventory systems and commitment to our company mission in overseeing our Operations area to ensure the quality of our product, as well as providing direction to ensure we are delivering nothing less than excellent customer service.
Jim Riepe, Director Client Services
Jim joined the company in 1982. Beginning his career as an Operations Supervisor, Jim's uncompromising commitment to exceptional customer service lead to a promotion into the Client Service area. He served as an Account Manager, before being promoted to Client Service Manager. In the early 1990's, Jim was a key player in Hart's development of our bar code scanning inventory system.
As Director of Client Services, Jim leads a dedicated team of Hart Account Managers. This team is responsible for ensuring that every Hart client receives the very best inventory system, along with dedicated service that exceeds their expectations. Jim and his Account Managers are on-site at most new client implementations, and Jim also enjoys the opportunity to regularly visit Hart's many clients.
Tony Lombardi, Director Information Technology
Tony Lombardi joined Hart Systems in August of 1998 as Programmer Manager and was promoted to Director of Information Technology in July 2000.
Prior to joining Hart Systems, Tony spent 15 years in the financial sector working for companies such as National Westminster Bank, Fleet Bank and Bankers Trust Company as a Vice President of software development.
His past experience and passion for technology have been a driving force behind the most recent IT developments at Hart Systems - from our vast communications infrastructure, to our interactive web-based reporting system, to the advanced audit features in our scanning applications.
Ermine Fergus, Controller
Ermine joined our team as Senior Accountant in 1996. Ermine's prior experience, her passion for the profession, and her management skills led to her swift promotion to Controller. As Controller, Ermine is responsible for overseeing the entire Accounting Department, as well as Human Resources.
She has built a reputation of dependability and accuracy in the Accounting arena, and trust and empathy in Human Resources. She is affectionately known as "The Heart and Soul of Hart".
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